Our Services
Homebrella provides practical, professional support for homes, properties, and planned projects—helping clients set things up correctly, keep systems working smoothly, and adapt as needs change over time. Our work spans everyday in-home support, technology and media environments, and professional project-based services, all delivered with care, clarity, and respect.
Our services are organized under two primary pillars: Connected Living Solutions and Professional Solutions. Connected Living Solutions support individuals and households with everyday home needs, technology, and advanced media environments. Professional Solutions focus on reliable, structured support for designers, builders, property managers, and managed or multi-unit environments.
Whether you are a homeowner, a senior aging in place, a design professional, or a property manager, our approach is consistent: thoughtful planning, dependable execution, and support that is straightforward to engage and easy to work with.
This page provides an overview of how Homebrella can help, organized by how clients typically engage with us and the types of support involved.
About on-call support
On-call services are non-emergency and provided upon request during regular service hours, with scheduling based on availability.
If you’re not sure which service best fits your situation, request help —we’ll work with you to determine the most appropriate path forward.
Thoughtful, practical support to help homes work better—every day and over time.
Homebrella’s Connected Living Solutions bring together hands-on home support, everyday technology assistance, and specialized media environments under one cohesive approach. We help people live more comfortably, safely, and confidently at home by addressing the physical and technological elements of modern living—clearly, patiently, and without unnecessary complexity.
How We Help: DIY PRO Assist and Concierge Support describe how help is delivered and may apply across all Connected Living services—allowing multiple needs to be addressed during a single visit or through ongoing support.
Homebrella provides structured technology planning and coordination support for professionals and managed residential environments.
We partner with property managers, condo and strata boards, custom home teams, and design professionals who require reliable, well-coordinated support across complex residential projects.
Our work focuses on clear scope, thoughtful coordination, and consistent follow-through—helping ensure home and building technology is planned, supported, and maintained without last-minute surprises or fragmented service.
From multi-unit residences and short-term rentals to custom home projects, we work alongside designers, builders, and property teams to ensure technology decisions align with design intent, operational needs, and long-term reliability.
DIY PRO Assist
Flexible, on-demand support for everyday tasks and projects - providing help when you need it.
DIY PRO Assist is our hands-on service for projects that require more skill, experience, or confidence than a typical DIY approach, without the complexity of coordinating multiple trades or service providers.
This offering commonly includes installation, mounting, assembly, troubleshooting, and practical guidance — brought together under one trusted, professional support model. Many installation and assembly requests are handled through DIY PRO Assist.
What We Do
At Homebrella, we bridge the gap between DIY and professional support. Whether it’s assembly, installation, or practical build projects, or assistance with everyday home technology and connectivity, we make sure work is done properly and explained clearly.
We can step in to help complete a project you’ve started, correct or troubleshoot an issue, or handle a task from start to finish — always with a focus on safety, clarity, and usability.
Why It Matters
DIY projects can be rewarding, but they often require tools, experience, or time that may not be readily available. With DIY PRO Assist, you get the flexibility to stay involved while knowing a seasoned professional can advise, assist, or complete the work — helping ensure projects are safe, efficient, and successful.
Typical Support
- Hands-on assistance with assembly, installation, and mounting
- Guidance for DIY projects that benefit from professional support
- Troubleshooting, corrections, and finishing work
- Practical, project-specific guidance delivered on site
Concierge Support
Subscription-based oversight for home technology, safety, and accessibility systems.
Concierge Support provides ongoing configuration, optimization, and continuity for essential home systems — helping ensure smart-home, safety, and wellness-enabled technologies remain reliable, intuitive, and easy to manage over time.
Designed for seniors aging in place, families supporting loved ones remotely, and property stakeholders managing connected environments, Concierge Support delivers peace of mind through proactive system stewardship — not task-based assistance.
What We Do
We provide structured, ongoing oversight for home technology and connected systems, including smart devices, safety and accessibility features, and wellness-enabled smart-home platforms. Rather than one-time fixes, Concierge Support focuses on keeping systems properly configured and aligned as needs evolve.
When hands-on work is required, Concierge Support coordinates seamlessly with DIY PRO Assist or licensed providers.
Why It Matters
Home systems only add value when they continue to work reliably over time. Concierge Support reduces complexity and cognitive burden by ensuring technology, safety, and accessibility systems quietly support daily living — without becoming another thing to manage.
Typical Support
- Ongoing configuration and optimization of smart-home systems
- Oversight of safety, accessibility, and wellness-enabled technologies
- Technology guidance and usability support
- Proactive issue identification and coordination of next steps
Everyday Home Support
Practical, hands-on help that keeps homes safe, functional, and comfortable for everyday living.
Every Home Support brings together thoughtful, non-clinical assistance that helps people live confidently in their homes. We focus on the everyday physical elements of the home—furniture, fixtures, layout, lighting, and equipment—making small but meaningful improvements that enhance safety, usability, and comfort without disruption or unnecessary complexity.
What We Do
We provide practical, in-home support to help homes work better day to day. This includes assembling and adjusting furniture and equipment, improving safety and stability, making minor layout or usability improvements, and ensuring everyday items are set up correctly, securely, and ready for use.
Our work is hands-on, careful, and respectful of the home and the people living in it.
Why It Matters
Small issues in the home can gradually affect safety, confidence, and independence. Furniture that isn’t assembled properly, poor lighting, awkward layouts, or unstable equipment can increase risk and frustration over time. Addressing these details early helps prevent problems, reduces physical strain, and makes daily living easier—without major renovations or clinical intervention.
Typical Support
- Assembly of furniture, shelving, and storage systems
- Flat-pack and modular furniture builds
- Stability checks, adjustments, and alignment
- Minor layout and usability improvements
- Lighting and visibility enhancements
- Setup and adjustment of everyday and assistive equipment
- Support during moves, reconfigurations, or room changes
- On-demand or concierge-style support as needs evolve
Everyday Home Support is delivered through DIY PRO Assist, allowing multiple small tasks to be handled during a single visit.
Smart Home & Technology Support
Clear, reliable help to set up, connect, and keep everyday home technology working smoothly.
Smart Home & Technology Support brings together practical installation, troubleshooting, and smart-home setup into a single, approachable service. We help homes get the most out of everyday technology—networks, devices, entertainment systems, and smart tools—by making sure everything is installed correctly, works together reliably, and is easy to use.
Our focus is on usability, clarity, and confidence—not complexity or unnecessary upgrades.
What We Do
We provide hands-on, in-home support for the setup, configuration, and ongoing use of home technology. This includes installing and mounting devices, connecting and configuring systems, resolving problems when things stop working, and integrating commonly used smart-home tools into simple, dependable setups.
We also take time to explain how things work, so technology feels manageable rather than intimidating.
Why It Matters
Home technology is now essential to daily life—but when it’s poorly installed, misconfigured, or stops working unexpectedly, it quickly becomes a source of frustration. Proper setup and timely support help prevent recurring issues, protect equipment, and ensure technology actually delivers on its promise to make life easier.
Reliable, understandable technology supports comfort, communication, security, and independence in the home.
Typical Support
- Internet, Wi-Fi, and home network setup or troubleshooting
- Installation and configuration of everyday home devices
- TV, audio, and streaming setup (including wall mounting and accessories)
- Smart-home device installation (lighting, climate, security, sensors)
- Integration of devices into simple, practical systems
- Setup of everyday routines and basic automations
- Troubleshooting, corrections, and system fine-tuning
- Hands-on guidance and walkthroughs for confident everyday use
Smart Home & Technology Support is delivered through DIY PRO Assist, allowing setup, troubleshooting, and adjustments to be handled together during a single visit.
Home Theatre & Media Environments
Design-led planning and delivery of immersive home audio-visual spaces.
Home Theatre & Media Environments focuses on larger-scope, thoughtfully planned audio-visual systems for the home. We work with homeowners to design, configure, and integrate media rooms, home theatres, and whole-home audio/video systems that are visually clean, technically sound, and intuitive to use.
These engagements go beyond everyday setup and troubleshooting. They are planned projects that consider layout, sightlines, acoustics, system coordination, and long-term usability—so the finished environment feels intentional and refined.
What We Do
We provide consultative planning, system design, and implementation support for advanced home media environments. This includes developing system concepts, selecting and integrating appropriate components, coordinating installation and configuration, and ensuring the final system performs as intended.
Where projects involve renovations or custom builds, we provide technical advisory support and collaborate with designers, architects, builders, or property managers as required.
Why It Matters
Advanced audio-visual systems require more than individual device installation. Without proper planning, even high-quality components can feel cluttered, underperform, or become difficult to use. A design-led approach ensures the system fits the space, complements the home, and delivers a consistent, frustration-free experience—whether for everyday enjoyment or special occasions.
Typical Support
- Home theatre and media-room planning and design
- Whole-home audio and video system concepts
- TV, projector, and premium audio system integration
- Multi-room audio/video coordination
- Control strategy and simplification (remotes, apps, voice)
- Performance optimization, calibration, and refinement
- Technical advisory and coordination with project partners
Home Theatre & Media Environments is offered as a separate, specialized service and is distinct from Everyday Home Support and Smart Home & Technology Support.
Property Managers | Airbnb | VRBO
Reliable, operational technology support for short-term and managed rental properties.
Homebrella works with property owners and professional managers to provide structured, dependable support for the technology systems that keep rental properties running smoothly. We integrate with existing operations to help ensure access, connectivity, smart-home controls, entertainment systems, and safety devices remain reliable—reducing disruptions, protecting assets, and minimizing day-to-day management overhead.
What We Do
We partner with property owners and managers to deliver coordinated, hands-on support for in-suite and property-level technology. Our role is to handle the recurring issues that fall between trades, cleaning teams, and management—helping properties stay guest-ready and operational without adding staffing complexity.
Why It Matters
Managing rental properties is complex, and technology failures quickly lead to complaints, poor reviews, and lost revenue. With Homebrella as part of your extended operations team, you gain consistent, professional support that keeps systems functional, reduces escalations, and helps protect your investment.
Typical Support
- Coordinated in-suite technology support
- Ongoing assistance across multiple properties or units
- Setup, optimization, and troubleshooting of property systems
- Turnover-related technology checks and resets
- Consistent service delivery aligned with property standards
Condo & Strata Support
Structured, building-level technology and support services for condominium and strata communities.
Well-managed buildings depend on reliable systems and predictable support. Condo boards, strata councils, and property managers often face ongoing needs that sit between trades, technology, and day-to-day operations. Homebrella provides coordinated, professional support that helps ensure in-suite and shared-space systems remain reliable—without adding administrative burden or vendor complexity.
What We Do
Homebrella partners with boards and property managers to deliver structured support across condominium and strata environments. Our role is to provide dependable oversight and hands-on assistance for in-suite and common-area technologies, safety and accessibility needs, and recurring operational issues that don’t fit neatly within traditional maintenance or trade scopes.
We work alongside existing contractors and service providers, helping issues get resolved efficiently and consistently while maintaining clear boundaries and accountability.
Why It Matters
In shared living environments, small technology or support issues can quickly affect many residents. Having a trusted, building-level support partner helps reduce recurring complaints, improve response consistency, and prevent minor issues from escalating. Homebrella provides continuity, clarity, and peace of mind for boards and management teams—while improving the overall resident experience.
Typical Support
- Coordinated in-suite assistance for residents, delivered in line with building policies
- Support for shared-space and common-area technology systems
- Technology setup, optimization, and troubleshooting in multi-unit environments
- Safety, accessibility, and resident-support requests
- Ongoing, concierge-style support for managed communities
Custom Homes
Technology planning and coordination support for custom residential builds.
Homebrella works with homeowners building custom residences to ensure modern technology is thoughtfully planned and integrated from the outset. In collaboration with architects, interior designers, and builders, we help align connectivity, smart-home systems, entertainment, and infrastructure with the overall vision for the home—supporting long-term performance, adaptability, and ease of living without compromising design intent.
What We Do
We provide planning, coordination, and advisory support throughout the custom home process. Our role is to help anticipate technical requirements, guide system selection, and coordinate technology considerations early—reducing rework, avoiding visual compromises, and supporting a smooth build experience.
Why It Matters
In custom homes, technology decisions made too late can lead to costly changes, visible equipment, or systems that underperform. By engaging Homebrella early, homeowners and project teams gain a trusted technology partner who helps ensure systems are planned correctly and integrated seamlessly into the finished home.
Typical Support
- Technology planning and coordination during design phases
- Advisory support during construction milestones
- System compatibility and integration guidance
- Homeowner orientation and post-handover support
Design Professionals
Technology planning and coordination support for architects and interior designers.
Homebrella partners with architects and interior designers to support the thoughtful integration of technology into custom homes and renovation projects. We work collaboratively with your team to help ensure connectivity, automation, audiovisual, and smart-home systems are planned, coordinated, and aligned with design intent—without compromising aesthetics, timelines, or build quality.
What We Do
We provide advisory and coordination support throughout the design and build process, helping design teams anticipate technical requirements and avoid downstream conflicts. Our role is to support technology planning for networking, smart-home infrastructure, and audiovisual systems while ensuring solutions blend discreetly with architectural and interior design concepts.
Why It Matters
When technology is considered too late or without coordination, it can lead to rework, visual compromises, or systems that underperform. By partnering with Homebrella, design professionals gain a trusted technical collaborator who helps protect design intent and support a smooth, confident handoff to clients.
Typical Support
- Technology planning and coordination during design phases
- Advisory support during build or renovation milestones
- System compatibility and integration guidance
- Client orientation and post-handover support
How We Help
Step 1 — Tell Us What You Need
Book online, call, or send us a message describing what you need. We help you choose the right service quickly. Clear communication, no surprises.
Step 2 — We Arrive Fully Prepared
We bring the tools, experience, and communication to get your project done right - safely and efficiently.
Step 3 — Safe, Professional Support
Enjoy clear results, tidy work and peace of mind knowing everything is installed and explained, and working perfectly.
