Request Help

Let's start with a conversation.

You don’t need to know exactly which service applies — or how long something might take — to reach out. Tell us what you’re trying to accomplish, what’s not working, or what you need help setting up, and we’ll help determine the right next steps.

Homebrella provides thoughtful, reliable support for homeowners, seniors, property managers, and professionals across the Ottawa area.

How we can help

Clients typically contact us for help with things like:

  • Installing or setting up devices, systems, or equipment
  • Assembling furniture or modular items that arrived in boxes
  • Mounting TVs, shelves, or fixtures safely
  • Troubleshooting home technology or connectivity issues
  • Ongoing help around the home through Everyday Home Support
  • Property setup or turnover support for rentals or managed units

If you’re unsure whether your request fits — that’s perfectly fine. Start here.

What happens next

  1. Submit the request form below
    Share a brief description of what you need help with.
  2. We review your request
    We look at scope, location, and timing to ensure we’re the right fit.
  3. We follow up with next steps
    Typically within one business day, we’ll confirm details, answer questions, and outline options.

There is no obligation to proceed.

If you’d like us to call you, please enter your number in this format: xxx-xxx-xxxx
Your project is in what location?
Please provide a brief description.

A Few Things to Know

  • We work carefully, respectfully, and at your pace
  • We are experienced working with seniors and aging-in-place needs
  • We focus on doing things correctly the first time
  • We are fully insured

If your request requires specialized trades or services outside our scope, we’ll let you know upfront.

Prefer to Speak With Someone?

If you’d rather talk things through, you can also reach us directly:

Homebrella Office: (Accounts, scheduling, and general questions)

(613) 590-1400

Administrative Email: info@homebrella.ca

We look forward to helping.

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